Betsy Kauffman, CSM, CSPO, PSM, SPC4, ICP-APM, ICP-ACC, ICP-ATF, PMI-ACP, PMP, is a passionate organizational coach and trainer with more than 18 years' experience working with high-performing teams. She has held various roles working as a business analyst, project manager, program manager, scrum master, senior scrum master and agile coach across several sectors including healthcare, retail, entertainment and financial. As an organizational coach, she is responsible for coaching, training and implementing best practices at the executive, program and team levels for several Fortune 500 organizations. She was selected by Agile Alliance to be one of seven authors for the PMI Agile Practice Guide published in conjunction with the Project Management Institute (PMI)® in September 2017. Her writing was also selected to be published in "Best Agile Articles of 2017." Ms. Kauffman is currently serving as a steering committee member for PMI's Global Practice Analysis team providing thought leadership around the integration of agile. She is actively involved in the community and enjoys presenting on a range of topics regarding agile transformations, agile management and agile values.