PMI Global Conference 2019

Description:
Defining the business need and facilitating solutions with stakeholders requires organizational awareness. This interactive session will discuss the basic components of emotional intelligence such as empathy and self-awareness and demonstrate how to use organizational awareness to overcome project management challenges. Through a facilitated discussion, participants will see how project leaders can build their self-awareness to monitor their emotions and reactions to stakeholders, and lead conversations using both facts and feelings-based questions to increase stakeholder engagement.

Learning Objectives:
At the conclusion of this session, participants will be able to: (1) identify strategies and tactics to increase organizational awareness by improving emotional intelligence including enhanced self-awareness of reactions to emotions;(2) assess and identify opportunities to manage the appropriate level of empathy during facts-and-feelings conversations.